What is BetseyJohnson.com's Return Policy?Updated 7 days ago
We gladly accept returns of UNWORN merchandise within 30 days of delivery except clearance items, which are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment. You may obtain a return authorization using the Returns Center.
Return via mail: Start by visiting our Returns Center. You can print a shipping label and drop off your return at a FedEx location. You will receive an email when your return is received and your refund has been processed. Shipping charges are not refundable and there is a $6.95 restocking and handling fee per order deducted from the refund. Refunds are always issued to the original method of payment. To prevent a delay in refund, returns must be shipped back within 7 days since the return label was issued.
Betsey Johnson merchandise purchased from other retailers, including department stores or platforms such as TikTok or Simon Premium Outlets, must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.