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Can I make changes or cancel my online order?Updated a year ago

Once an order begins processing no changes can be made. 

But we can cancel and replace the order if you contact us within 20 minutes of placing your order. If that's the case, please contact us immediately via Chat or by calling 866-222-4243. 

Most orders (unless items are preorder or backorder) are shipped within 24 hours. In this case, we ask that you please wait until the order arrives and follow the normal return policy procedure. Clearance items may not be returned or exchanged.

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