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Billing & Shipping

Check out more details about our Billing and Shipping procedures.

What forms of payment are accepted for online purchases, and when am I billed?

We accept Visa, MasterCard, American Express, Discover, PayPal and ShopPay. We also offer AfterPay, Klarna and Shop Pay Installments which are installment payment plan options. We do an authorization when the order is placed to verify that the funds

What are AfterPay and ShopPay Installments?

AfterPay and ShopPay Installments are services that allow you to pay for your order with 4 equal payments made every 2 weeks, interest free. To use AfterPay or ShopPay Installments simply shop as usual and proceed to checkout and then choose AfterPay

Can Gift Cards be used on

No, Betsey Johnson Gift Cards are not accepted on

Can Store Credits be used on

No, Store Credits cannot be used on or for phone orders.

Why do I have to pay sales tax on my order?

We are required to charge sales tax in Arizona, California, Connecticut, District of Columbia, Florida, Georgia, Illinois, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Penn

What shipping options are available in the continental USA?

All orders in the continental USA ship via FedEx ground unless Two Day or Next Day shipping options were chosen at checkout for an additional fee. See Shipping Policy.

What are the shipping fees?

Shipping within the continental USA is a flat fee of $8.95 per order. Express shipping options are available only in the continental USA for Two Day delivery at $18 per order or Next Day for $30 per order. Express Shipping orders must be placed by 1:

When will my order be delivered?

Most orders are shipped within 2 business days after they are placed. We use FedEx ground shipping for all orders in the continental US. Orders arrive within 3-7 business days unless Two Day or Next Day shipping options were chosen at checkout. Order

Can I ship an order to a P.O. box?

No, we cannot ship to P.O. Boxes. We ship everything via FedEx and need a street address for delivery.

Can I ship an order to a foreign country?

We offer shipping to Canada, Puerto Rico, US Virgin Islands, Guam and Military bases. Your order will ship via FedEx from our facilities to our international shipping station in Connecticut where the merchandise will be inspected and then reshipped o

Can I ship an order to multiple addresses?

At this time we can only have one shipping address per order. However, you may place multiple orders.